Profile Jackie Yong

Jackie Yong (Joker Young • 杨吉)

Counselling Psychologist

About Me

Phone Number
+6018-2067313
Email
jackie@beliveinpsychology.com
Language
English, Bahasa Malaysia, Mandarin (Spoken), Cantonese (Spoken), Hokkien (Spoken), Teo Chew (Spoken)

Credentials & Affiliations

 • Registered & Licensed Counsellor (KB 08800 | PA 08404)
 • Psychology Lecturer (PM/IPTS/2022/07/2248)
 • PSIMA Registered Psychologist (61700039)
 • PERKAMA International Life Member (#ASH00891)
 • American Psychological Association (00973426)
 • Certified Clinical Supervisor (LK/SIJIL/2022/0005)
 • American Counseling Association Member (#6549796)
 • International Association for the Study of Pain Regular Member (150164)
• Malaysia Association for the Study of Pain Life Member (L281)
• Malaysia Marital & Family Therapy Associate Member (#258)

Biography

A Little Peeps About Me

Jackie has been working with adolescents for more than ten years now. He started his journey in counselling after completing his bachelor’s degree. He enjoys working with adolescents as he would like to journey with adolescents in their growing up journey.

He looks into the interest of running group process with adolescents. Jackie finds that adolescence is a stage which is most sensitive physically and emotionally and often being targeted but less likely to be supported. His warm personality yet drawing clear boundaries makes his work with adolescents stays objective. Jackie sees that adolescents are facing too much pressure especially growing up in the era of globalization, industrial revolution 4.0 and moving into society 5.0. They are either being given too much expectations or too little attention in their daily routines.

Hence, he developed a comprehensive health module that focuses on sex education that is suitable for both adolescents and parents. Jackie has prior experience dealing with multiple sexual issues as well as addiction issues with university youths and working young adults. He is also seeing individual clients and in progress of developing support group for adolescents. His work includes but no limited to seeing clients from lower socio-economical background, couples, working adults, extreme cultural background and administer career assessments.

He uses Reality Therapy, Cognitive Behavioural Therapy and is currently seeking interest in Sex Therapy as well as Emotional Focused Therapy. He was professionally trained by skilled supervisors during his practicum and internship at multiple NGOs, clinics, schools and university.

Jackie practices a strong and professional ethics in his work. He does not compromise any malpractices in the boundaries of his professional work to secure his clients’ wellbeing as a priority. Jackie believes that practitioners can be both objective and subjective as well as being true genuine self without having to change based on expectations in order to please anyone yet staying in professional position especially working in different settings dealing with different clients.

In addition, he is equipped with knowledge of counselling within the justice system, insurance in mental health and a certified clinical supervisor by Lembaga Kaunselor Malaysia. Leaving the secondary education field, he ventured into higher education field in lecturing Psychology subjects and pursuing his Doctorate of Education at the same time. The Psychology related subjects that he is confident of lecturing are Social Psychology, Cognitive Psychology, Counselling Theories, Counselling Techniques, Marital, Couples and Family Therapy, Ethics in Psychology, Philosophy of Life & Death, Group Process, Career Counselling Theories & Development, Human Development, Social Diversity and Multicultural Counselling, Learning Disabilities, Youth Work & Services, Contemporary Issues in Psychology, Personality Disorders, Counselling Skills and Sex Education.

His biggest strength is in multicultural counselling as he grew up in a multi-racial and multi-religious family. He is well versed in the major religion and stays objective in his counselling with his clients that require religion in their sessions. The social diversity and multicultural counselling is one of the hardest yet honest to achieve thus far. Besides, Jackie’s health issues had allowed him to journey into psychopharmacological, psychopathological and life transitions journey that he had been seeing clients with health issues that needed a therapist who is well versed with medicine. He strongly believes that his experience in his pain could benefit his journey with his clients.

“Please allow me to adventure the journey with you side by side and the fruitful miracle at the end point shall-thou be your greatest satisfaction.”

“It always starts with me. I need to plant the seed in the society. If not me, then who?”

Education
Management and Science University, Shah Alam, Malaysia
Master of Clinical Psychology
February 2025 – Present
Open University Malaysia, Kuala Lumpur, Malaysia
Doctor of Education
CGPA 3.87
May 2021 – Present
HELP University, Kuala Lumpur, Malaysia
Masters in Counselling
CGPA 3.50
January 2017 – August 2019
HELP University, Kuala Lumpur, Malaysia
Bachelors of Psychology (Honours)
Second Class Honours Lower Division
January 2013 – April 2016
Professional Experience
Lecturer, IHM College
Lecturing at the School of Foundation Studies, Diploma for Bereavement Management & Diploma for Law Enforcement for the Introduction to Psychology, Introduction to Guidance & Counselling and Introduction to Human Development. Mentoring students by closing the gap between a secondary school and a bachelor’s degree student by embarking the critical thinking among the students. Inspire students to learn in an anxiety free classroom through storytelling technique. Also, being a backup counselling psychologist available to handle crisis and management. February 2025 – Present
Lecturer & Counsellor, King’s University College
Lecturing at the School of Psychology for the Introduction to Psychology, Ethics and Social Responsibility, Personality Psychology, Educational Psychology, Developmental Psychology and Career. Mentoring students by closing the gap between a secondary school and a bachelor’s degree student by embarking the critical thinking among the students. Inspire students to learn in an anxiety free classroom through storytelling technique. Also, being a backup counselling psychologist available to handle crisis and management. February 2025 – Present
Counselling Psychologist (CRISIS), Intellect
Providing support to crisis helpline for employees at corporates and the public. Utilizing tele-consultation to support crisis situations via distanced-counselling methods, including texting, tele-consultation, or virtual platforms.
November 2024 – Present
Student Counsellor, Wawasan Open University (WOU)
Tele-health services to clients and video consultation. Also, to provide psychological services, psychoeducation and therapy for students. Working with clients through tele-consultation applications by providing counselling and consultation services using distanced-counselling method in handling crisis. Clients would be referred to medical facilities if deemed critical but supporting services would continue along the way.
October 2024 – Present
Senior Counselling Psychologist, BookDoc
Tele-health services to patients in texting and video consultation. Also, to provide psychological services, psychoeducation and therapy for corporate clients. Working with clients through tele-consultation applications by providing counselling and consultation services using distanced-counselling method in handling crisis. Clients would be referred to medical facilities if deemed critical but supporting services would continue along the way.
May 2024 – Present
Consultant Senior Counselling Psychologist, Hisential Men’s Health Clinic
Sessional and visiting counselling services at the men’s health clinic for two days a week. Provide individual, couples, family and group therapy to patients. Also, to provide psychological services, psychoeducation and therapy specially for men’s health. Work with consultant doctor to provide an overall well-being for patients.
May 2024 – Present
Consultant Senior Counselling Psychologist, Alpha Specialist Centre
Sessional and visiting counselling services at the medical centre for two days a week. Provide individual, couples, family and group therapy to patients being referred by the psychiatrist. Also, to provide psychological services, psychoeducation and therapy for corporate clients. Run workshops and training with panel partnership.
April 2024 – Present
Director & Senior Counselling Psychologist, Be❦Live In Psychology PLT & Lecadia Primecare Centre
Expanded MY Safe Space to Pudu Clinical Centre as our second branch. Provide face to face counselling services and virtual counselling services to clients mostly but not limited to adolescents and young adults. Coordinating human resource portfolio and marketing portfolio within the company. Supervise counselling intern students in their counselling internship journey as well as head the academy wing of the company. Conduct trainings, lectures and practicums with both administrative and counselling interns on family therapy, couples therapy, ethics in mental health, basic counselling skills, counselling theories, career counselling, group counselling and several unconventional topics such as law and mental health, mental health and insurance, children court cases in mental health etc. Provide counselling services and check-in assessments to Lecadia Primecare Centre in-patients and to conduct trainings to nurses at Lecadia Primecare Centre. To provide mental healthcare to community at Pudu, Kuala Lumpur. Also, providing employee assistance program to corporate clients.
April 2024 – Present
Mental Health Counsellor, Minty Green Psychological and Counselling Services & Nursing Home (Klang & Kepong)
Provide counselling services to clients on a freelance basis on-site and / or virtually as well as psycho-education and psychological support services. Provide assessments to clients specifically to elderlies, adults and young adults. Conduct check-in assessments for in-patients.
April 2024 – Present
Counselling Psychologist, ThoughtFull World
Provide counselling services to clients on a freelance basis on-site and / or virtually as well as psycho-education and psychological support services. Provide assessments to clients as of need. Provide trainings to corporates on mental health issues and contemporary way to handle crisis. Clients would be referred to medical facilities if deemed critical but supporting services would continue along the way.
March 2024 – Present
Counselling Psychologist, Spring Health
Provide counselling services to clients through employee assistance program on telehealth platform as well as psychoeducation and psychological support services. Provide assessments to clients as of need. Clients consist of employees based in South-East Asia as a majority and would be supported on-site basis if needed.
January 2024 – Present
Licensed & Registered Counsellor, Process Psychology Center Sdn. Bhd.
Provide counselling services to clients on a freelance basis on-site and / or virtually as well as psychoeducation and psychological support services. Provide assessments to clients as of need.
November 2023 – Present
Counselling Psychologist, Tongle & Skybi Technologies Sdn. Bhd.
Provide counselling services to clients on a freelance basis on-site and / or virtually as well as psychoeducation and psychological support services. Provide assessments to clients as of need. Provide trainings to corporates on mental health issues and contemporary way to handle crisis.
July 2023 – Present
Tele-Counselling Psychologist, Doctor Anywhere Malaysia
Working with clients through tele-consultation applications by providing counselling and consultation services using distanced-counselling method in handling crisis. Clients would be referred to medical facilities if deemed critical but supporting services would continue along the way.
November 2022 – Present
Tele-Counselling Psychologist, ThoughtFull World
Working with clients through tele-consultation applications by providing counselling and consultation services using distanced-counselling method in handling crisis. Clients would be referred to medical facilities if deemed critical but supporting services would continue along the way.
November 2022 – Present
Counselling Psychologist, 123 Child Specialist Clinic
Working with children on behavioral issues and conduct parental trainings with parents in order to practice healthy methods with children at home. Conduct counselling with children and teenagers through play and interviews with parents to come to an agreement of the situation and discuss further for the optimal care for both parties.
February 2022 – Present
Text-Based Professional, ThoughtFull World
Counselling and coaching using ThoughtFull World application with low risk clients on a daily basis. Application of text-based counselling techniques and checking in daily with clients continued by coaching and guiding clients towards their desired goals. Being an associate on the platform, I learnt a whole new spectrum of counselling using contemporary methods.
February 2022 – Present
Director & Counselling Psychologist, Be❦Live In Psychology PLT
Founded BeLive In Psychology PLT as a mental health clinic together with another clinical psychologist. Provide face to face counselling services and virtual counselling services to clients mostly but not limited to adolescents and young adults. Coordinating human resource portfolio and marketing portfolio within the company. Supervise counselling intern students in their counselling internship journey as well as head the academy wing of the company. Conduct trainings, lectures and practicums with both administrative and counselling interns on family therapy, couples therapy, ethics in mental health, basic counselling skills, counselling theories, career counselling, group counselling and several unconventional topics such as law and mental health, mental health and insurance, children court cases in mental health etc.
October 2019 – Present
Lecturer, Xiamen University Malaysia
Working with the academic team to lecture Introduction to Psychology & Ethics and Social Responsibility. Also, being a backup counselling psychologist available to handle crisis and management.
April 2023 – November 2023
Lecturer, Asia Pacific University
Working with the academic team to grow the Psychology department. Also, being a backup counselling psychologist available to handle crisis and management. Lectures an average of 11 – 16 hours per week on Social Psychology, Historical Perspective of Psychology and Developmental Psychology.
April 2022 – June 2023
Teacher, Joyful Grace Resource Centre
Used interactive simulations, mocks and experiential learning styles in teaching secondary school students. Application of counselling skills in writing classes to encourage and shape students to be reflective by instilling skills and techniques along the classes. Preparing students for IGCSE papers and conduct discussions with students about their future education pathways and goals as well as financial planning. Taught history, English and Sociology.
July 2020 – June 2022
Personal Tutor
Worked with children and adolescents ranging from 7 to 17 years old by providing additional tuition to help them improve in academic performance. Assisted students in exploring on learning styles that best suit them and developed creative plans for each student in helping them to learn effectively.
May 2013 – May 2019
Teacher, Joyful Grace Resource Centre
Used interactive simulations, mocks and experiential learning styles in teaching secondary school students. Application of counselling skills in writing classes to encourage and shape students to be reflective by instilling skills and techniques along the classes. Taught English and history.
January 2018 – December 2018
Program Coordinator Psychology Department, HELP University
Worked with university students by providing course counselling, coordinating student activities, coordinating sports competition (Sports Carnival), leading volunteers and management for three conferences (Malaysian Psychology Students Assembly, Malaysian International Psychology Conference and Psychology School Convention), working with government agents (MQA, ISO, International Students Visa) and providing emotional support. Assisted students in exploring their interest in respective fields of their choices.
September 2016 – August 2017
Instructor, Pusat Perkembangan Xaris Ceria Sdn. Bhd. (Eye Level)
Worked with students with age range between 3 to 18 and helped in identifying difficulties faced by each student. Developed and carried out teaching plans to assist each student in their learning and monitored progress. Worked with children with dyslexia and attention deficit hyperactivity disorder (ADHD).
May 2013 – May 2017
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